Last updated: October 3, 2023
At JawDrop Streetwear, we are committed to providing you with high-quality streetwear clothing. We understand that occasionally, you may need to cancel an order or seek a refund. This Cancellation and Refund Policy outlines the circumstances under which cancellations and refunds are applicable.
1. Return or Refund for Manufacturing Defects:
- We take pride in the quality of our products and strive to ensure that they meet your expectations. If you receive a product with a manufacturing defect, such as holes, tears, or any damage, we will gladly accept a return or provide a refund.
- To initiate a return for a manufacturing defect, please contact our customer support team within 14 days of receiving your order, providing clear photographs of the defect. We will review your request and provide instructions for returning the item or processing a refund.
2. Non-Applicability of Returns for Size Issues:
- We provide detailed size information in our size chart section to help you choose the right fit for your apparel.
- Please note that returns or refunds will not be applicable if the item does not fit as expected based on the size chart. It is essential to carefully review the size chart and select the appropriate size when placing your order.
- To avoid any issues related to sizing, we encourage customers to measure themselves accurately and compare their measurements to our size chart before making a purchase.
Cancellation Policy:
- You may cancel an order within 24 hours of placing it, provided that the order has not already been shipped.
- To request a cancellation, please contact our customer support team with your order details. We will confirm the cancellation and process a refund accordingly.
Refund Process:
- Once your return request for a manufacturing defect has been approved, we will process your refund within 14 business days.
- Refunds will be issued to the original payment method used during the purchase.
Contact Us:
- If you have any questions or need further assistance regarding cancellations, returns, or refunds, please contact our customer support team at:
Please understand that we aim to provide the best customer experience possible while maintaining fairness and transparency in our policies. We appreciate your understanding of our Cancellation and Refund Policy, which helps us continue offering high-quality streetwear products.
Thank you for choosing JawDrop Streetwear.
